Call the Lancaster Parking Authority at (717) 299-0907. If you are calling outside regular weekday business hours (7:30 a.m.-5 p.m.), please leave a message. All messages are monitored by Lancaster Parking Authority staff 24/7/365.
Emergency parking concerns such as a blocked fire hydrant, blocked driveway or inappropriate use of a handicapped parking space, should be reported to the Lancaster City Bureau of Police at (717) 664-1180.
Both the Lancaster Parking Authority and the Lancaster City Bureau of Police Department have enforcement authority and can write tickets for parking violations. LPA parking enforcement officers focus primarily on enforcing meters and kiosks, Residential Permit Parking blocks and street sweeping.
The Lancaster Parking Authority assumes management of the city parking ordinances. Parking tickets can be paid at the LPA office located at 30 W. Orange St. Lancaster, PA 17603, or online here.
You can challenge your parking ticket. You are able to file a dispute up until the time the ticket is sent to the Magisterial District Justice (MDJ) office as a citation (up to 30 days after the ticket is issued).
To file a dispute, contact the Lancaster Parking Authority:
Disputed tickets will be reviewed within seven (7) calendar days of receipt. All customers will be notified by the Lancaster Parking Authority of the outcome of the dispute (approved or denied). Customers whose disputes are denied will have the option of having the ticket adjudicated at a formal hearing at a Magisterial District Justice (MDJ) office. If you are found guilty at the citation hearing, you will be required to pay Magistrate fees in addition to the ticket amount.
Booting & Towing:
Off-Street booting & towing of vehicles in the garages and lots is handled by the Lancaster Parking Authority.
On-Street booting & towing of vehicles is handled by the City of Lancaster Police Department.
If your car is booted or towed, call the Parking Authority at (717) 299-0907. You will be charged a fee to remove a boot and/or for towing.
Information on Residential Permit Parking
Daytime Residential Permit Parking (RPP) allows for 2 hours of parking by non RPP vehicles before a ticket can be issued. Enforcement officers “virtually” chalk tires and input all license plates; then return after two hours to check which vehicles are remaining that do not have a permit.
Nightime Residential Permit Parking (RPP) allows for ticketing without the 2 hour time allowance. Enforcement officers must still input all vehicle license plates on the block, and then ticket vehicles that do not have a permit.